Starter
A focused book of custom deals.
$499 / month
$5,988 billed annually
Start with a free audit- Up to 30 active hybrid contracts
- CSV upload and Stripe sync
- Contract rules engine
- Overage calculator
- Customer audit statements
Contract true‑ups, without the spreadsheet.
TrueUpp applies your commits, rollovers, and overage tiers to the usage in your warehouse, then drafts the line items in Stripe or NetSuite. Your team approves every number before anything is billed.
- Keep your billing system
- Read-only access
- No customer PII
Account 1042 · Annual true-up
Contract year Jan–Dec 2026
- Included 40,000
- Rollover 8,000
- Overage 8,000
- Usage this contract year
- 56,000 units
- Less included + eligible rollover 20% cap
- −48,000
- Tier 1 5,000 × $0.80
- $4,000.00
- Tier 2 3,000 × $0.60
- $1,800.00
- Overage due, pre-tax
- $5,800.00
Draft only · nothing sent to Stripe yet
Works with your stack
Billing
Usage data
- Postgres · CSV · Webhook
CRM
Stripe and CSV on every plan. NetSuite and warehouse sync on Growth and above; Salesforce CPQ on Scale. Chargebee and HubSpot scope is confirmed per account.
Custom terms break spreadsheet formulas quietly.
Nobody notices a true-up error until a customer disputes the invoice, or until nobody does and the revenue is gone. These are the usual places it happens.
- 20% cap → applied to balance
Rollover counted against the wrong base
Caps belong to the original commit, not to last year’s balance. Once the formula drifts, it compounds at every renewal.
- Annual 5,000-unit tier → reset monthly
Tiers priced per invoice, not per term
Annual tiers that quietly reset each month bill the customer the wrong rate on most of the year’s usage.
- Rate change in month 7 → missed
Amendments that never reach the sheet
A mid-term upgrade changes the commit, the included units, and the rate. The workbook keeps the old ones.
From contract to reviewed draft.
TrueUpp sits between your warehouse and your billing system. Nothing gets migrated, and nothing bills until someone approves it.
Walk through it with your own contractModel the contract terms
Monthly, quarterly, or annual commits; capped rollovers; grace allowances; tiered overages; usage pooled across SKUs. All configured as rules, without code.
- Commit
- $40,000 / yr
- True-up
- Annual
- Rollover
- 20% cap
- Overage
- 2 tiers
Connect your usage data
Point TrueUpp at one pre-aggregated view, send a webhook, or upload a monthly CSV. Five fields, read-only. No SDK and no customer PII.
account_id 1042 metric_name api_requests period_start 2026-12-01 period_end 2027-01-01 usage_units 8000Review, approve, push
Track credit balances and expirations, and get flagged before an account runs over. Approve the draft line item and push it to Stripe or NetSuite once; each sync is locked so it can’t be sent twice. Share the calculation with the customer as a PDF or link.
$5,800.00 overageAccount 1042 · reviewed by Finance
Free 48-hour revenue leakage audit.
Send us a handful of contracts and one month of usage. We’ll recalculate every true-up line by line and show you where the billed amount and the contract disagree.
- Tell us about your setupThis form. No files yet, and no contracts or customer names here.
- Share 3–5 redacted contracts and last month’s usage CSVWe confirm the contracts fit, then agree how to send the files.
- Get the reconciliation within 48 hoursA line-by-line audit schedule covering overage and rollover discrepancies. The clock starts once we have complete files.
Sample audit: Account 1042 · invented example
Assumptions: contract year January–December 2026; 40,000 included credit units worth $1 each. All 8,000 opening rollover units remain eligible and are used before expiry. No grace allowance; no prior overage invoices.
- Prepaid annual commitment
- $40,000
- Included units + eligible rollover
- 40,000 + 8,000
- Rollover cap 20% × 40,000
- 8,000 units
- Usage during the contract year
- 56,000 units
- Overage 56,000 − 48,000
- 8,000 units
- Tier 1 5,000 × $0.80
- $4,000
- Tier 2 3,000 × $0.60
- $1,800
- Additional amount due, pre-tax
- $5,800
Result: 48,000 credits consumed, none remaining. $5,800 in additional usage charges sent for approval. This is a made-up demonstration, not a customer result.
Invoice state: Not pushed. A reviewer must approve before a draft line item is created.
Redact customer names before sending files. We only need account IDs and usage numbers.
Keep your billing system. Retire the workbook.
Usage-billing platforms make sense if you’re rebuilding pricing from scratch. If Stripe or NetSuite already works and only the true-up is manual, you need a smaller layer.
| SpreadsheetsFlexible, maintained by hand | Usage-billing platformsMetronome, Orb, Lago | TrueUppContract reconciliation layer | |
|---|---|---|---|
| Setup time | Quick to start, constant upkeep | Depends on integration and migration scope | Under 2 hours¹, read-only |
| Replaces your billing system | No | Often, in part or in full | No |
| Engineering work | Recurring SQL and formula fixes | Implementation and ongoing integration | One pre-aggregated view, webhook, or CSV |
| Annual cost | Analyst time | Varies by vendor, volume, and deployment | From $5,988 |
| Audit trail | Whatever the workbook kept | Depends on configuration | Every line traced to a contract term |
¹ Assumes a prepared usage summary and supported contract terms. Complex setups take longer.
Estimate what’s going unbilled.
Small misses add up across a book of custom contracts. Plug in your own assumptions here; the audit replaces them with your real numbers.
Measure the real number10500
$5,000$250,000
0.5%4.0%
Estimated unbilled usage
$30,000 a year, about 2.5× the annual cost of the Growth plan.
An estimate from your assumptions, not a guarantee. Actual leakage depends on contract structure.
Priced by active hybrid contracts.
Billed annually in USD. Every plan starts with the free audit, so you see the numbers before you pay.
Growth
Adds warehouse syncUsage flows in without manual exports.
$999 / month
$11,988 billed annually
Start with a free audit- Up to 150 active hybrid contracts
- Everything in Starter
- Snowflake, BigQuery, and Postgres sync
- NetSuite sync
- Automated discrepancy alerts
- Multi-currency
Scale
More contracts, more exceptions.
$1,799 / month
$21,588 billed annually
Talk through your contracts- Up to 500 active hybrid contracts
- Everything in Growth
- Two-way Salesforce CPQ sync
- Custom rollover logic
- Dedicated Slack support
Questions finance teams ask first.
Something not covered here? Email hello@trueupp.com or book a demo.
They suit teams building usage pricing from scratch, with the budget and engineering time to replace their billing stack. TrueUpp is for teams that want to keep Stripe or NetSuite and fix the true-up now.
Find out what your last true-up missed.
Free, line by line, within 48 hours of receiving your files.